Frequently asked questions

Everything you need to know about our products, shipping and subscriptions.

Are Dr. Helps products drug-free?

Yes. Our formulas are 100% drug-free and made with researched ingredients at meaningful, clearly labeled doses.

Products

Are your gummies gluten-free?

Yes, our gummies are gluten-free and made with natural flavors.

Sleep Line

What dose of Melatonin should I start with?

Adults can start with 3–5mg about 30 minutes before bed. Kids should start with 1mg. Always follow the label and consult a doctor for children.

Can I take Melatonin every nigth?

Melatonin is best used as a short-term rhythm tool. For ongoing use, talk to your healthcare provider.

Is kids Melatonin safe?

Our kids melatonin is formulated at a low 1mg dose. Consult your pediatrician before starting any supplement for a child.

Orders & Shipping

Do you offer free shipping?

Yes — free shipping on orders over $59 within the U.S.

How long does delivery take?

Standard orders typically arrive in 3–5 business days after shipping.

Can I return a product?

Unopened products can be returned within 30 days. Contact our team to start a return.

Still have questions?

Our team is happy to help.